Shipping policy
Last Updated: October 2, 2026
At CozyWayz, we want every part of your order to feel easy, including shipping. That is why every order within the United States ships free.
Where We Ship
CozyWayz ships to addresses within the United States only. We do not ship internationally at this time.
Delivery Times
- Order Cutoff Time: 5:00 PM (ET), Monday to Friday. Orders placed after the cutoff are processed the next business day, which may add one day to your delivery estimate.
- Order Handling Time: 1–2 business days (Monday to Friday) to prepare and dispatch your order with one of our trusted carriers.
- Transit Time: 6–13 business days (Monday to Friday) after dispatch.
- Estimated Delivery Time: 7–15 business days in total.
Delivery times are estimates and may vary because of factors outside our control.
Carriers
We work with reliable carriers to deliver orders across the United States, including USPS, UPS, and FedEx.
Shipping Costs
- Free Shipping: Every order within the United States ships free, with no minimum purchase required.
Delivery Issues
If your order is delayed, lost, or arrives with a problem, please contact our customer service team right away. We are here to help and will work with you to make sure your order reaches you safely.
Tracking Your Order
As soon as your order ships, you will receive an email with your tracking number. You can follow your package at any time on our Order Tracking Page.
Changes to This Policy
We may update this Shipping Policy at any time. Any changes will be posted on this page with a new Last Updated date, so we encourage you to review it from time to time. Continuing to use our website after changes are posted means you accept the updated policy.
Questions? Visit our FAQ page or contact our customer support team.
Contact Information
Store Address: 2410 North Ocean Avenue, Unit 5, Farmingville, New York 11738, United States
Store Email: info@cozywayz.com
Store Phone: +16314069880
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (ET)
We do our best to reply to your e-mail within 1–2 business days.