Shipping policy
Cozy Wayz Shipping Policy
At Cozy Wayz, we are committed to delivering a smooth and reliable shopping experience. Below you’ll find clear details about how your order is processed, shipped, and delivered. We proudly offer free shipping on all U.S. orders.
Shipping Regions
This policy applies to orders shipped within the United States.
Processing & Delivery Timeframes
-
Order Cutoff Time:
5:00 PM (EST), Monday–Friday.
Orders placed after this time will be processed the next business day. -
Order Handling Time:
1–2 business days (Monday–Friday) to prepare and dispatch your order. -
Shipping Transit Time:
6–8 business days (Monday–Friday) after dispatch. -
Estimated Total Delivery Time:
7–10 business days from the date of order.
Shipping Carriers
We ship using trusted national carriers, including:
- USPS
- UPS
- FedEx
Shipping Costs
-
Free Shipping:
All orders within the United States qualify for free shipping.
No minimum purchase required.
Delivery Issues
If your package is delayed, missing, or arrives damaged, please contact our support team as soon as possible. We are here to help and will work quickly to resolve any delivery concerns.
Order Tracking
Once your order ships, you will receive an email with your tracking number.
You can follow your package using our Order Tracking page.
Need Help?
Visit our FAQs page or reach out to our support team.
Contact Information
Website: https://cozywayz.com
Address: 304 Peconic Avenue, Medford, NY 11763, USA
Email: info@cozywayz.com
Phone: (315) 459-9507
Customer Support Hours:
Monday – Friday | 9:00 AM – 5:00 PM (EST)